Refund policy

Sko offers a Limited Lifetime Warranty on all its products. If any defects are found, excluding normal wear and tear, we will gladly accept returns for exchange or a refund. To initiate a warranty claim, please email info@skogear.com

 

Returns and Refunds

We want you to feel confident in your SKÖ Gear purchase. We accept returns of unused products in their original condition and packaging within 30 days of delivery.

To start a return, email info@skogear.com with your order number and the reason for the return. Please wait for return instructions before sending your item.

Unless the product arrived damaged, defective, or incorrect, the customer is responsible for return-shipping costs. Original shipping charges are non-refundable.

Once the returned item is received and inspected, approved refunds will be issued to the original payment method within 3 business days. Your bank or card provider may require additional time to post the refund.

Items that are used, damaged after delivery, missing original components, or returned outside the stated return window may not be eligible for a refund. 

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, contact info@skogear.com within 30 days of delivery and include your order number and photos of the issue. We will review the request and provide the appropriate replacement, refund, or next steps.

Limited Lifetime Warranty

Our Limited Lifetime Warranty is separate from the standard return policy and applies to qualifying defects in materials or workmanship. Please review the warranty terms our warranty page for eligibility, exclusions, and claim instructions.